Logistical management A systems integration of physical distribution, manufacturing support, and materials procurement / Donald J. Bowersox, David J. Closs, Omar K. Helferich

CONTENIDO: Part One: Integrated Logistical Management : 1. Logistical management. 2. Logistical strategy and decision processes. 3. Customer service and marketing strategy.- Part Two: Logistical system components: 4. Forecasting and order management. 5. Transportation-Regulation and administration. 6. Transportation- Infrastructure and services. 7. Inventory. 8. Warehousing and packaging.- Part Three: Logistical policy and control: 9. Foundations of logistical policy. 10. Organization. 11. Administration.- Part Four: Logistical techniques and methodologies: 12. Planning and design methodology. 13. Design and analysis techniques. 14. Operations techniques.- Part Five: Future environments: 15. Dimensions of change- A seminar focus.- Brief Contents.- Appendices.- Index.