TY - BOOK AU - Gates,Robert Michael TI - A passion for leadership: lessons on change and reform from fifty years of public service SN - 9780307959492 PY - 2016/// CY - New York PB - Alfred A. Kanopf KW - ESTADOS UNIDOS KW - LIDERAZGO KW - ADMINISTRACION KW - DEFENSA NACIONAL N1 - 1. Why bureaucracies so often fail us. p. 3; 2. Where you want to go: the vision thing. p. 23; 3. Formulating a strategy. p. 39; 4. Techniques for implementing change. p. 63; 5. It's always about people. p. 98; 6. Stakeholders: friends and foes. p. 131; 7. The agent of change: mirror, mirror on the wall. p. 157; 8. Money, money, money: reforming in scarce times. p. 186; 9. Reform: the never - ending story. p. 203; 10. A flaming heart. p. 219; Acknowledgments. p. 231; Index. p. 233 N2 - Asesoramiento en liderazgo y toma de decisiones en la administración publica ER -