TY  - BOOK
ED  - EE.UU. Department of the Navy. Total quality leadership office
TI  - Total quality leadership: A briefing package for senior leaders 
PY  - 1991///
CY  - Arlington
PB  - TQL Office
KW  - LIDERAZGO
KW  - CALIDAD TOTAL
KW  - ARMADA
N2  - CONTENIDO: What is Total Quality leadership?.- Why practice Total Quality leadership?.- How is it done?.- Who does it?
ER  -