Pierce, Richard J. <br/><br/>
Leadership, perspective, and restructuring for total quality  An essential instrument to improve market share and productivity by eminent leaders of America's most competitive companies 
Richard J. Pierce 
 - Wilwaukee  ASQC Quality Press  1991 
 - 235 p.  ilus. 
<br/><br/>Perspective: Wath total quality is and what changes must be made to archieve II Building a foundation and installing total quality at corning glass Observations basic beliefs, and process management at IBM Company - Supplier relationships with total quality: From protectionism to partnership Improving perspective: By past business leaders and statesmen who employed capitalism to create the world's best-knowm national economy The malcolm baldrige program: What it's about - Where it fits - and approaches for its use Appendix A: Foundations and approaches of selected presidents and CEOs who have installed their individual versions of total quality Appendix B: Perspective and guidance from America's internationally recognized quality experts Appendix C: Foundation and approach in Japan by an eminent japanesse professor Appendix D: The Malcolm baldrige national quality award by the department of commerce director 
<br/><br/><label>ISBN: </label>0-87389-101-5 
<br/><br/><label>Subjects--Index Terms: </label>ADMINISTRACION EMPRESAS LIDERAZGO CARACTERISTICAS ADMINISTRATIVAS CALIDAD CALIDAD TOTAL GESTION INDUSTRIAL