TY  - BOOK
AU  - Pierce, Richard J.
TI  - Leadership, perspective, and restructuring for total quality: An essential instrument to improve market share and productivity by eminent leaders of America's most competitive companies
SN  - 0-87389-101-5
PY  - 1991///
CY  - Wilwaukee
PB  - ASQC Quality Press
KW  - ADMINISTRACION
KW  - EMPRESAS
KW  - LIDERAZGO
KW  - CARACTERISTICAS ADMINISTRATIVAS
KW  - CALIDAD
KW  - CALIDAD TOTAL
KW  - GESTION INDUSTRIAL
N1  - Perspective: Wath total quality is and what changes must be made to archieve II; Building a foundation and installing total quality at corning glass; Observations basic beliefs, and process management at IBM; Company - Supplier relationships with total quality: From protectionism to partnership; Improving perspective: By past business leaders and statesmen who employed capitalism to create the world's best-knowm national economy; The malcolm baldrige program: What it's about - Where it fits - and approaches for its use; Appendix A: Foundations and approaches of selected presidents and CEOs who have installed their individual versions of total quality; Appendix B: Perspective and guidance from America's internationally recognized quality experts; Appendix C: Foundation and approach in Japan by an eminent japanesse professor; Appendix D: The Malcolm baldrige national quality award by the department of commerce director
ER  -