Fisher, Roger Getting to yes : negotiating agreement without giving in / Roger Fisher ; William Ury ; Bruce Patton - 2nd. ed. - New York : Penguin Books, 1991 - 200 p. ; 20 cm Subjects--Index Terms: EMPRESAS ADMINISTRACION ADMINISTRACION DE EMPRESAS NEGOCIACION Universal Decimal Class. No.: 658.31 F3G2 1991