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020 _a0-911379-01-0
040 _aAR-Y00000XR
100 _aDeming, W. Edwards
245 _aOut of the crisis
_cW. Edwards Deming
260 _aMassachusetts
_bM.I.T.
_c1991
300 _a507 p.
_bilus.
505 _a1- Chain reaction: Quality, productivity, lower costs, capture the market
505 _a2- Principles for transformations of western management
505 _a3- Discases and obstacles
505 _a4- When? How long?
505 _a5- Questions to help managers
505 _a6- Quality and the consumer
505 _a7- Quality and productivity in service organizations
505 _a8- Some new principles of training and leadership
505 _a9- Operational definitions, conformance, performance
505 _a10- Standards and regulations
505 _a11- Common causes and special causes of improvement. Stable system
505 _a12- More examples of improvement downstream
505 _a13- Some disappointments in great ideas
505 _a14- Two reports to management
505 _a15- Plan for minimum average total cost for test of incoming materials and final product
505 _a16- Organization for improvement of quality and productivity
505 _a17- Some illustrations for improvement of living
505 _a18- Appendix: Transformation in Japan
653 _aADMINISTRACION
653 _aGESTION
653 _aCALIDAD TOTAL
653 _aPRODUCTIVIDAD
942 _cBK,
_2Universal Decimal Classification
999 _c25114
_d25114