000 01504 am a2200457 a 4500
003 ESGN
006 |||||r|||||||| ||
007 ta
008 b ag ||||| |||||||| ||spa d
020 _a0-07-005071-6
040 _aAR-Y00000XR
100 _aBerry, Thomas H.
245 _aManaging the total quality transformation
_cThomas H. Berry
260 _aNew York
_bMc. Graw-Hill
_c1991
300 _a223 p.
_bilus.
505 _aTQM: What`s it really all about?
505 _aSetting the stage for quality
505 _aA total quality management implementation strategy
505 _aA total quality model
505 _aTeam-teckling quality problems
505 _aQI teams: The 400 percent return on investment
505 _aQuality planning
505 _aUnit-level quality
505 _aA transformation to TQM and the critical success factors
505 _aThe quality kickoff: turning on the burners
505 _aBeyond the test site: going for companywide TQM
505 _aFor top management only
505 _aCelebrating quality
505 _aHitting high gear
505 _aA thousand points of contact
505 _aAvoiding the traps
505 _aA quality conclusion
653 _aCALIDAD
653 _aCONTROL DE CALIDAD
653 _aTECNICAS ADMINISTRATIVAS
653 _aADMINISTRACION
653 _aEMPRESAS
653 _aGESTION DE PRODUCCION
942 _cBK,
_2Universal Decimal Classification
999 _c25311
_d25311